Get a ticket
Tickets
Get a ticket
The ticket and its public messages. Internal notes are never included on this surface, on any parameter.
GET
Get a ticket
Authorizations
An API credential from Settings → API, sent as Authorization: Bearer mdsk_api_.... Issued per workspace and shown once.
Path Parameters
The ticket's id.
Response
The ticket and its public messages.
Pattern:
^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$Available options:
new, open, pending, resolved, closed Available options:
low, normal, high, urgent Available options:
agent, widget, email, api